Last updated: 7 September 2026
UK delivery prices
Standard tracked UK delivery costs £2.49 per order and becomes FREE when your basket reaches £20.
Tracked 24 delivery is a £3.99 upgrade and becomes FREE when your basket reaches £80. The Tracked 24 service applies after your made-to-order item is ready for dispatch; it does not remove the production time shown on the product page.
We currently deliver to United Kingdom addresses. The basket and checkout show the available services and complete price before payment.
Making and dispatch
Most products are prepared within 1–3 working days. We check your personalisation and carefully pack the order before handing it to the carrier. Each product page shows a current estimated arrival window. Bulk, wedding-quantity and unusually complex orders may take longer; where needed, we will confirm a dispatch estimate before production.
Please check your delivery address carefully. If a parcel is delayed, damaged or appears lost, email hello@noodlestroodle.co.uk with your order number so we can investigate.
Personalised and made-to-order products
Products made to your specifications or clearly personalised cannot normally be returned simply because you have changed your mind. This does not affect your rights if an item is faulty, damaged, not as described or we made an error with your personalisation.
Changing or cancelling an order
Please contact us as soon as possible if a name, date, colour or other detail needs changing. Because personalised products are made specifically for you, we cannot promise to change or cancel an order after production has begun.
Returns for non-personalised products
For eligible non-personalised goods bought online, tell us within 14 days of receiving the item if you wish to cancel. You then have a further 14 days to return it in new, unused and resaleable condition. Please contact us before posting anything back. You are responsible for safe return postage when you simply change your mind. We do not charge a restocking fee.
Faulty, damaged or incorrect orders
Email us promptly with your order number and clear photographs of the item and packaging. If the product is faulty, damaged, materially different from its description, or we made a personalisation error, we will arrange an appropriate repair, replacement or refund in line with UK consumer law and cover reasonable return costs when the problem is our responsibility.
Return address
Please contact us before returning an item so we can confirm the correct instructions.
Noodle Stroodle
5 Honeymead Road
Wimblington
Cambridgeshire
PE15 0NT
United Kingdom
Need help? Email hello@noodlestroodle.co.uk. We are a small Cambridgeshire business and will help you directly.